Maintenance & Support
To prolong your IT investment, we provide maintenance and support for every single cent you invested and we commit to it. We provide diverse maintenance support 24/7/365 days, dependent on customer needs and requirements.
- Typical Maintenance
- Outsource Maintenance
- Service maintenance
- Project maintenance
- Periodic preventive maintenance
- Customize maintenance
Ensuring business continuity for customers is a priority of ours in any of our support. With our dedicated support personnels, you can be assured of quality after-sales support and service. Our support infrastructure is flexible in accommodating support requests from all industries customers, from company with minimal support requirements to those with mission-critical requirements.
Support is designed based on the client’s business needs, complexity of the infrastructure, specific application needs and staff guidance support.
Typical support options include:
- Remote dial-in and phone support
- Incidence-based support on applications/software
- Scheduled site visits for maintenance, problem resolutions and support issues
- Phone support on per call basis
- On-site support
Whatever solution you choose, we are committed to provide the best level of support for your business